returns policy

RETURN POLICY

We understand that sometimes the items wont fit properly or it is just not what you wanted

We try very hard to have true to size fits, and will indicate on each style if they are larger sized, but sometimes styles just don’t work 

Please feel free to contact us with any sizing or style questions you have - we are here and happy to help!

If you do want to return your item, we will happily accept and can offer a credit or exchange within 7 days of you receiving the item. We do not offer refunds

The credit note is valid for 12 months 

Please contact us to let us know you are returning , and we will give you address . this is also on the paperwork that came with your order

it must be returned in new, unworn condition-with tags attached

When it arrives back you'll be given a code for your on line credit. This can also be used instore in Bali 

If the garment is faulty, please contact us 

email us at : shop@frockkbali.com

whats ap Annie :+62-81808616000